Frequently Asked Questions
Where can I request pricing for your buildings and/or a catalog with details of your products?
You can request a price list and catalog by filling our our “Request a Catalog” form located here.
Can you convert my shed into a tiny home?
Unfortunately, we do not provide those services and, therefore, we cannot advise on it. We recommend reaching out to a local contractor in your area. Our barns and sheds are built as portable storage solutions and are not intended as living spaces. Many customers do convert them, but extra attention would need to be paid by a licensed contractor to modify the building to satisfy residential building codes. That said, the basic buildings we provide are a good starting point and offer a cost advantage compared to building a residential living space from scratch.
Can I purchase a non-assembled shed kit?
No, we do not sell non-assembled buildings or shed kits. The advantage of purchasing from Gigglin’ Pig is that your building will be professionally built and will arrive completely assembled (unless you require our Build-On-Site services, which are not available in all areas).
Are installed locks included on the doors of your buildings?
Yes, all of our doors come with installed locks.
I’d like to have my building delivered but my property is fenced in. Is there any way to deliver the building without breaking down the fencing surrounding my property?
You will need to notify Gigglin’ Pig before you purchase if the site is not accessible by truck and trailer and/or the site is more than 3 feet out of level. Our Build-on-site option is a great option when the shed location is inaccessible by truck and trailer, but requires an additional charge paid directly to the builder.
Does Gigglin’ Pig grade the ground, pour foundations/footers or otherwise prepare the site for delivery?
Typically, our buildings are set up on wood shims (included FREE) or concrete blocks that either the purchaser provides, or the delivery driver will provide at an additional charge. Some customers prefer their building to be set on gravel or concrete, which is a personal preference and is NOT required. Gigglin’ Pig does not offer grading or foundation services. Those must be contracted independently by the customer and completed in advance of the shed delivery if needed.
Where can I file a warranty claim online?
If you believe you are experiencing an issue with your building that is covered by our warranty, you can file a claim here. Backyard Outfitters’ warranty department will review it and get back to you as soon as possible.
Where can I purchase additional keys, locks, and other replaceable accessories for my building?
If you need additional or replacement keys, please contact Backyard Outfitters at (615) 807-1386 and ask to speak with Customer Service. They can pull the original information for your shed and order replacement keys for $10 + tax with a card over the phone. Please note that delivery times for replacement/additional keys are beyond our control as they rely on the door handle supplier. A quicker option would be to order a replacement doorknob with new keys from www.shed-supply.com or by visiting your local home improvement store.
How can I cancel an order?
If you wish to cancel an order, please contact Gigglin’ Pig as soon as possible. Potential cancellation fees may apply. We are sorry to hear that you want to cancel your order. We hope you will reconsider in the future.
Still have questions? Contact us for more information!