3D Shed Builder
FAQ
Frequently Asked Questions About Our Backyard Sheds and Structures
At Gigglin’ Pig, we understand that choosing the perfect shed, garage, or outdoor structure is an important decision. That’s why we are here to help with any questions you may have along the way. Whether you’re curious about customization options, delivery logistics, or how to care for your new structure, our Frequently Asked Questions (FAQ) page is a great place to start.
Gigglin Pig offers a wide variety of quality-made sheds, barns, garages, cabins, pavilions, and more.. With our easy-to-use 3D builder, you can design your custom structure and visualize it before making a decision. Plus, with over 90 buildings available for immediate delivery at our sales center in Caledonia, NY, you’re sure to find exactly what you’re looking for.
Here are ways we can help
Design and Customization: Want to know how to design the perfect shed for your backyard? We answer questions that cover everything from customizing your shed to understanding the materials we use.
Delivery and Setup: Unsure how delivery works, especially if your property is fenced in? We provide detailed answers to ensure a smooth delivery process without disrupting your yard.
Product Information: From pricing requests to understanding our warranty policies, our FAQ offers comprehensive information to help you make an informed purchase.
Still Have Questions?
If you don’t find the answers you’re looking for, feel free to reach out to us directly. Our team is always here to provide personalized assistance So whether you need help with your order, want to know what your customization options are, or just need some advice on which structure best suits your needs.
Frequently Asked Questions
Where can I request pricing for your buildings and/or a catalog with details of your products?
You can request a price list and catalog by filling our our “Request a Catalog” form located here.
Can you convert my shed into a tiny home?
Unfortunately, we do not provide those services and, therefore, we cannot advise on it. We recommend reaching out to a local contractor in your area. We build our barns and sheds as portable storage solutions, not as living spaces. Many customers do convert them, but extra attention would need to be paid by a licensed contractor to modify the building to satisfy residential building codes. That said, the basic buildings we provide are a good starting point and offer a cost advantage compared to building a residential living space from scratch.
Can I purchase a non-assembled shed kit?
No, we do not sell non-assembled buildings or shed kits. The advantage of purchasing from Gigglin’ Pig is that your building will be professionally built and will arrive completely assembled (unless you require our Build-On-Site services, which are not available in all areas).
Are installed locks included on the doors of your buildings?
Yes, all of our doors come with installed locks.
I’d like to have my building delivered but my property is fenced in. Is there any way to deliver the building without breaking down the fencing surrounding my property?
You will need to notify Gigglin’ Pig before you purchase if the site is not accessible by truck and trailer and/or the site is more than 3 feet out of level. Because our Build-on-site option is a great option when the shed location is inaccessible by truck and trailer. But it requires an additional charge paid directly to the builder.
Does Gigglin’ Pig grade the ground, pour foundations/footers or otherwise prepare the site for delivery?
You can set buildings directly on the ground using the wood shims we include for free, or you can use concrete blocks provided by either the purchaser or the delivery driver for an additional charge. Some customers prefer their building to be set on gravel or concrete, which is a personal preference. So Gigglin’ Pig offers grading and foundation services. And this includes a stone pad with or without a 4″ x 4″ timber border, concrete or a paved pad. All services include geo-textile landscape fabric. So inquire today how we can assist you with your ground prep prior to your delivery.
Where can I file a warranty claim online?
If you believe you are experiencing an issue with your building that is covered by our warranty, you can file a claim here. Backyard Outfitters’ warranty department will review it and get back to you as soon as possible.
Where can I purchase additional keys, locks, and other replaceable accessories for my building?
If you need additional or replacement keys, please contact Backyard Outfitters at (615) 807-1386 and ask to speak with Customer Service. They can pull the original information for your shed and order replacement keys for $10 + tax with a card over the phone. So please note that delivery times for replacement/additional keys are beyond our control as they rely on the door handle supplier. A quicker option would be to order a replacement doorknob with new keys from www.shed-supply.com or by visiting your local home improvement store.
How can I cancel an order?
If you wish to cancel an order, please contact Gigglin’ Pig as soon as possible. Potential cancellation fees may apply. We are sorry to hear that you want to cancel your order. We hope you will reconsider in the future.
Still have questions? Contact us for more information!
