Terms & Conditions and Privacy Policy

Last Updated: March 24th, 2026

Company Name: Gigglin’ Pig

Website: https://gigglinpig.com/

1. Program Description and Acceptance of Terms

Gigglin’ Pig (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services.

These Programs may include:

• Service-related alerts and reminders.
• Customer support and scheduling updates.
• Post-project follow-up communications including surveys, Net Promoter Score (NPS), feedback, and review invitations.
• Limited informational or promotional messages.

By providing your contact information or using our Website, you agree to these Terms & Conditions and Privacy Policy. If you do not agree, do not use the Website or Programs.

Program Name: Gigglin’ Pig Customer Communications

Description: Communications via SMS, MMS, phone, and email related to services, surveys, feedback, reviews, and limited promotions.

2. Message Frequency and Charges

• Message and data rates may apply.
• Frequency varies based on interaction.
• You are responsible for carrier charges.

3. Opt-In and Opt-Out

Opt-In

You may opt in via forms, service interactions, or other consent methods.

Opt-Out (STOP)

Reply “STOP” to unsubscribe. A confirmation message may follow.

Help (HELP)

Reply “HELP” or contact us using Section 6.

4. Carrier Disclosures

Carriers are not liable for delayed or undelivered messages.

5. Post-Project Survey and Review Requests

• Request surveys and NPS feedback.
• Collect qualitative feedback.
• Invite reviews on public platforms.

Participation is voluntary.

6. Customer Support and Contact Information

Phone: (585) 507-3091

Address: 3403 Caledonia Avon Road, Caledonia, NY 14423

You may also reply HELP to any text message.

7. Link to Privacy Policy

See Section 8 below for full Privacy Policy details.

8. Privacy Policy

8.1 Scope

This policy explains how we collect, use, and safeguard information through our Website and Programs.

8.2 Information We Collect

8.2.1 Information You Provide

• Name, email, phone, address
• Service and project details
• Communications and messages
• Survey responses and feedback

8.2.2 Automatically Collected

• IP address and location
• Browser and device info
• Usage data and activity

8.2.3 Cookies and Technologies

• Analytics tools (Google Analytics)
• Advertising tools (Google Ads, Meta Pixel)
• Call tracking and chat tools

8.3 How We Use Information

• Provide services and support
• Communicate and follow up
• Conduct surveys and feedback collection
• Improve Website and services
• Marketing (with consent)
• Security and legal compliance

We do not sell personal information.

8.4 Communications and Messaging

8.4.1 SMS/MMS

• Service updates, surveys, feedback, reviews
• Message frequency varies
• Reply STOP to opt out
• Reply HELP for assistance

No mobile information is shared with third parties for marketing purposes.

8.5 Cookies and Advertising Choices

8.5.1 Managing Cookies

You can control cookies via browser settings.

8.5.2 Analytics and Ads

We use tools like Google Analytics and Meta Pixel.

8.5.3 Global Privacy Control (GPC)

We honor GPC signals where required.

8.5.4 Do Not Track

DNT signals may not be fully supported.

8.6 Sharing Information

8.6.1 Service Providers

We share data only with vendors needed to operate services.

8.6.2 Legal

We may disclose data to comply with laws or protect rights.

8.6.3 Business Transfers

Data may transfer in mergers or acquisitions.

8.7 Data Security

We use reasonable safeguards but cannot guarantee absolute security.

8.8 Third-Party Links

We are not responsible for third-party sites.

8.9 Children’s Privacy

We do not knowingly collect data from children under 18.

8.10 Data Retention

We retain data as needed for business and legal purposes.

8.11 Changes

We may update these Terms; continued use means acceptance.

8.12 Privacy Rights (U.S.)

• Access and correct data
• Request deletion
• Data portability
• Opt out of certain processing

How to Exercise Rights: Contact us via Section 6.

No Sale of Personal Information: We do not sell personal data.